Cookie Policy

1. What this policy covers

This policy covers cookies, browser storage, and similar technologies used when you browse the Elumio website or submit an enquiry through the website contact form.

2. Essential technologies

Some technologies are used to support security or basic website operation rather than marketing. On this website, the main essential or operational tool is Google reCAPTCHA, which helps us reduce spam, abuse, and automated submissions through the public contact form.

If you do not want to use a form protected by reCAPTCHA, you can contact us through direct channels such as email or phone instead.

3. Analytics technologies

We use Google Analytics 4 to understand how visitors find and use the website. This helps us measure traffic, page performance, CTA engagement, and the path from page entry to business enquiry. Analytics is disabled by default and is only enabled after you accept it through the cookie banner or Cookie settings control.

Examples of analytics events or dimensions used on this website include:

• page views and page paths;
• button and CTA clicks;
• form start, form abandonment, form submission, and form error events;
• landing page, source / medium, UTM campaign, referrer, and click identifiers where present.

4. Session storage and attribution

In addition to analytics cookies controlled by Google, the website stores certain attribution values in browser sessionStorage after analytics consent is granted. This helps us preserve the landing page, referrer, UTM fields, and click identifiers during a browsing session so that, if you submit the contact form, the enquiry can be matched to the page or campaign that brought you to us.

This session storage is intended to be short-lived and typically lasts until the browser session ends or is cleared by the user.

5. What data may be collected

Depending on how you use the website, these technologies may collect or infer:

• technical details such as browser type, device information, and IP-derived metadata;
• page titles, page paths, and timestamps;
• referral and campaign information such as source, medium, campaign, and click identifiers;
• security signals used by Google reCAPTCHA to assess whether an interaction appears legitimate.

We do not intentionally design our GA4 events to send your enquiry free-text message, email address, or phone number to Google Analytics.

6. Retention

Session storage values generally last only for the active session unless your browser restores that session later. Google Analytics retention is governed by the settings in our GA4 property. Enquiry data submitted to Elumio is retained according to our business follow-up and record-keeping needs.

7. Advertising and remarketing

As at the last-updated date of this policy, this website uses Google Analytics for measurement and funnel reporting. We do not describe Google Ads remarketing as active on this website unless and until that is specifically enabled and the relevant legal notices are updated.

8. Managing consent and your choices

You can manage or reduce the use of these technologies in several ways:

• use the site's cookie banner or Cookie settings control to accept all, reject non-essential cookies, or save granular preferences for analytics;
• block or clear cookies and site data through your browser controls;
• clear your browser session to remove session storage values;
• use Google's own analytics opt-out tools where available;
• choose not to use the web form and instead contact us directly by email or phone if you prefer not to use reCAPTCHA-protected submission.

9. Related documents

Please also read our Privacy Policy and Terms & Conditions for the broader legal context that applies to the website and business enquiries.